Welcome to our FAQs page! We have compiled a list of the most commonly asked questions to help you quickly find the information you need. If you can’t find the answer to your question here, please feel free to contact us for further assistance. We look forward to connecting with you.
Why hire Civica?
Civica Infrastructure Inc. is a leader in water management solutions. Our asset planning and asset management expertise spans across sanitary and storm sewer systems as well as natural watersheds. We continually innovate to offer niche services to our clients who are looking to optimize the capacity of their existing drainage systems. Civica seeks to understand industry needs and direction to provide turnkey solutions to our trusted partners and clients. We develop comprehensive solutions for our service sectors. Still not convinced? Hear from our clients!
What is the range of services that you offer?
As a thought leader in the wastewater and stormwater consulting industry, Civica offers a wide range of services related to drainage capacity management. Broadly, we offer:
- Inflow & Infiltration studies
- Land Development engineering
- Municipal Class EA studies
- Asset Management Planning
- Hydrologic and Hydraulic Modelling
- Stormwater Management
- Flow and Rainfall Monitoring
- Municipal Sewer Inspection Services
Of course, the best way to find out if we can help you is to call us. Ask direct questions about your situation.
What are Civica's field services?
Civica provides innovative and value-added on-site solutions for storm and sanitary drainage capacity analysis, planning, and remediation. Whether you want to enhance infrastructure to prevent future flooding, facilitate new land development or optimize your existing collection system flows to increase capacity and future growth, Civica has the knowledge, resources, and proven track record to deliver exceptional results. Here is the list of field services we offer:
- Flow and Rainfall Monitoring
- CCTV Inspections
- Flushing and Vac Services
- Maintenance Hole Inspections
- Stormwater/Wastewater Asset Inventory and Data Collection
- Stormwater/Wastewater Asset Condition Assessment
- Smoke & Dye Testing
- Lot and Drainage Inventory Asset Inspection
- Rainfall Simulation Testing
- Wet-Weather Investigations
- Manhole Flood Testing
- Topographic Surveying
- Bathymetric Surveying
- Pump Station Drawdown Testing
What consulting services do you offer?
We add value in a variety of ventures frequently referred to as “Consulting Services.” These can be straightforward consultations on capacity assessments or more thorough Master Plan studies. Although it may seem complicated, “Consulting Services” are simply those situations in which we apply our expertise, judgment, and originality to assist you in achieving your goals. Here are some of the consulting services we offer:
- Sanitary and Storm Sewer Capacity Assessments
- Inflow and Infiltration Prevention, Reduction, and Mitigation
- Hydrologic & Hydraulic Modelling
- Water/Wastewater/Stormwater Master Planning
- Basement Flooding Studies
- Stormwater/Wastewater Program Development
- Wetland Water Balance Studies
- Watershed Studies
- Storm Drainage Management Solutions
- Current & Historical Data Management
- GIS Mapping Services
- Municipal Class EA Studies
- Floodplain Mapping
- Asset Management Plans
What industries do you serve?
At Civica, we are committed to being your preferred choice by providing the right resources with dedicated and efficient staff & the right equipment to meet the requirement in a timely manner. We boast an excellent track record of partnering with municipalities, land developers, consulting firms, and conservation authorities in countless communities we’ve worked within. We strive to meet our clients’ water management needs through our innovation and expertise. Partner with us today!
Why do I need to perform Inflow & Infiltration studies?
Civica recognizes the costly impacts and the environmental repercussions that can arise from Inflow and Infiltration (I&I) in wastewater systems. With our expertise and experience in identifying, prioritizing, and remediating I&I defects, we can help prevent major issues associated with I&I from happening. Our projects improve conditions and resiliency of wastewater sewer systems and improve infrastructure on private property while ensuring stakeholder satisfaction. These projects will defer the need for adding new system capacity, saving money associated with replacing and upgrading high-cost infrastructure. To know more visit: https://civi.ca/i-i-projects/ or call us today!
What is Civica’s role in Land Development engineering?
Land development is a key factor that contributes to the growth of communities and cities. We work closely with land developers, civil engineering firms, and regulatory agencies to secure approvals for land development projects. Civica’s highly skilled staff specializes in identifying and analyzing sewer system capacity, increasing system capacity by reducing wet weather flows, and preventing Inflow & Infiltration. To know more visit: https://civi.ca/land-development-engineering/ or call us today!
Why are municipal class EA studies important?
The Ministry of the Environment and the Municipal Engineers Association, in accordance with the EA Act (2000), requires that municipalities perform a Class EA study before certain projects can begin. Civica has the knowledge and expertise to complete EA services and has partnered with many municipalities and other consulting firms to complete projects related to stormwater, water, and wastewater master plans, pollution prevention control plans (PPCP), and basement flooding studies. To know more visit: https://civi.ca/municipal-class-environmental-assessment-ea-studies/ or call us today!
How do I know if I need an Asset Management Plan?
All municipalities in Ontario require an asset management plan as per O. Reg. 588/17. The key to managing municipal infrastructure is sound asset management planning. It is a long-term process that enables municipalities to make informed investment decisions for their infrastructure assets. Civica offers services including document transformation, asset inspection, condition assessment, asset monitoring, and other consulting services that help local governmental agencies plan and manage their assets. To know more visit: https://civi.ca/asset-management-planning/ or call us today!
What is Civica’s role in Hydrologic and Hydraulic Modelling?
Civica provides a wide range of hydraulic and hydrological modeling solutions for natural watercourses, stormwater, and wastewater collection systems to allow enhanced decision-making for the management of water resources and infrastructure asset performance. Our modeling team has expertise in the evaluation, planning, and budgeting for existing system upgrades as well as future development scenarios. To know more about the benefits of Hydrologic and Hydraulic Modelling, visit: https://civi.ca/hydrologic-and-hydraulic-modelling/ or call us today!
Why is Stormwater Management important?
As populations grow and development spreads, there can be consequences upstream and downstream of developed areas, such as reduced water quality, increased flooding, and damage due to erosion. Civica’s stormwater management studies provide Conservation Authorities and Municipalities with the information they need to protect existing landowners and the sensitive natural features found in our watersheds. These studies provide guidelines for regulating flooding, mitigating erosion, and protecting water quality and natural features within a watershed. To know more visit: https://civi.ca/stormwater-management/ or call us today!
What is Flow and Rainfall monitoring?
Flow & Rainfall Monitoring is one of the most effective methods for assessing storm and sanitary sewer capacity and is the starting point for many inflow and infiltration (I&I) studies. Flow and rainfall monitoring can also be used to assess stormwater management features like stormwater ponds and low-impact developments (LIDs) to ensure they are functioning as designed. To view some of our case studies, visit https://civi.ca/flow-and-rainfall-monitoring/ or call us today!
Do I need to perform Sewer Inspections?
Unidentified sewer problems can cause serious issues such as pipe collapse, pipe blockages, high inflow & infiltration, sewage back-ups, spills, and overflows as well as overall reduced capacity. Civica specializes in a wide range of field and consulting services including flow monitoring, sewer CCTV inspections, maintenance hole inspections, smoke & dye testing, and other wet weather inspections to assess collection system condition and plan remedial measures. To know more visit: https://civi.ca/municipal-sewer-inspection-services/ or call us today!
Do you offer sub-contractual work?
Yes! At Civica, we are committed to being your preferred choice by providing the right resources with dedicated and efficient staff & the right equipment to meet your project needs in a timely manner. We boast an excellent track record of partnering with small and large civil engineering firms to deliver value-added municipal and private sector projects on time and within budget. Partner With Us Today To Create A High-Profile Project Team!
Do you have certified/qualified engineers on your team?
As a recognized and respected industry leader focused on delivering high-quality & specialized engineering services, we strive to meet our clients’ water management needs through our innovation and expertise. The team usually depends on the project and the nature of the service provided. However, we do pride ourselves on having a wide range of highly skilled and certified professionals and engineers including project managers, analysts, and technicians. Call us to know more about our team and expertise!
How much do your services cost?
Although this is a wonderful question, the right response will depend on the nature of your project. Every new project is different, so without details, we cannot estimate the cost for you. However, we constantly see dozens of ways customers pay too much, and in that alone, we can help save you money.
How does it work?
- If the project is clearly specified from start to finish, we can operate with a firm, fixed price. We will agree on the services and the cost before getting to work.
- We can work with Time and Resources if the project path is not well defined or if the ultimate goals are not definitive.
- There are customized choices available for your situation.
Call us to discuss your project, and we can give you an exact estimate of the costs involved.
I like your blogs & resources; do you have more information or tips?
We’re glad that you like it! Make sure to subscribe to our newsletter at https://civi.ca/blog/ and keep an eye out for our quarterly webinars.
What is the best way to reach you?
Please visit the contact us page on our website or alternatively mail us at info@civi.ca or call 905-417-9792
If you have any other questions or concerns, please don’t hesitate to reach out to us. We’re here to help!
